ShoeLab Orthotics & Footwear
Special-order system
A form customers fill out and a manager console that tracks every order from request to pickup.
Business automation in Sioux Falls.
Scratch is a Sioux Falls studio that takes the manual work out of how local businesses run: the retyping, chasing and spreadsheet-building that quietly eats your week.
Where the hours go.
In the businesses we visit around Sioux Falls, the same jobs keep showing up: quotes rebuilt by hand, orders tracked on paper, crews texting updates that someone retypes, and reports assembled every Monday morning.
None of them need another subscription. They need the steps connected, so the work moves on its own and your team only touches what needs a person.
- 01
We come to you
Seeing how the work happens in your Sioux Falls office or shop is the fastest way to find what to automate.
- 02
We write it down
Each process gets mapped first. You can’t automate a job nobody has described.
- 03
We automate the dull parts
Hand-offs, record keeping, reminders and reports, connected across the tools you already use.
- 04
You see it working
Every automation has a clear owner and a way to check it ran, so nothing fails quietly.
Recent automation work.
MLB Supply & Services
Field service tracking
Crews log parts, mileage and labor from the truck, with inventory and job costs updating as they go.
Skyline Construction, Inc.
Roof replacement lead finder
A private app that shows their team which homes and buildings are likely due for a new roof.
Rapid Mow
Booking requests
Customers request lawn service on the website and get a confirmation email right away.
Questions from Sioux Falls businesses.
Can you come to our office in Sioux Falls?
Yes. We’re based in Sioux Falls, and seeing how the work actually happens is usually the fastest way to find what to automate.
Do we have to change the tools we use?
Usually not. We connect the tools you already pay for first, and only build something new where nothing fits.
How do we know what to automate first?
Start with the job your team repeats most often. The free call helps rank them, and the “What could you automate?” tool on our home page gives you a quick shortlist.
What does it cost?
Every project is scoped individually. The free 30-minute call covers how we would approach your situation, and scope and cost are agreed before anything starts.
Which job would you hand off first?
Thirty minutes, in person in Sioux Falls or on a call. No commitment, no pitch.
Send a message
Tell us what you are working on. We reply within one business day.