CRM setup in Sioux Falls.

Scratch is a Sioux Falls studio that sets up CRMs around how local businesses actually work, whether you sell services, run crews, or manage members.

Fit the CRM to the business, not the other way around.

A contractor tracking jobs and trucks needs something very different from a church tracking members or an agency tracking renewals. A template built for a sales team fights both.

We start by learning how work moves through your business. Then we configure the CRM you have, connect it to your website and email, or build the parts that don’t exist.

  1. 01

    We map the work

    Where a job or lead starts, who touches it, and what has to be recorded along the way.

  2. 02

    We fit or build

    Configure the platform you already pay for, or build what it can’t do.

  3. 03

    We connect it

    Website forms, email and the other tools you use feed it automatically.

  4. 04

    We walk your team through it

    In person if you’re local, and we stay involved as the business grows.

CRMs we’ve built.

Pierre Carpet Cleaning

Lead console

Every quote request from the website lands in one console with the details already filled in.

MLB Supply & Services

Field service tracking

Jobs, inventory per vehicle and cost per job, logged by crews from the field.

ShoeLab Orthotics & Footwear

Order console

Special orders tracked from request to pickup, with customers kept up to date.

More on CRM setup

Questions from Sioux Falls businesses.

Can you work with the CRM we already have?

Yes. Often the best answer is configuring the platform you already pay for and connecting it properly. If the right tool doesn’t exist, we build it.

Do you train our team?

Yes. We walk your team through it, in person if you’re in the Sioux Falls area, and stay involved as questions come up.

Can it connect to our website forms?

Yes. Website inquiries can land in the CRM automatically, so nothing waits in an inbox.

What does it cost?

Every project is scoped individually. The free 30-minute call covers how we would approach your situation, and scope and cost are agreed before anything starts.

Ready for a CRM that fits how you work?

Thirty minutes, in person in Sioux Falls or on a call. No commitment, no pitch.

Book a free call

Thirty minutes, and we come prepared. No commitment, no pitch.

Book a Free Call

Send a message

Tell us what you are working on. We reply within one business day.